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Privacy policy


Important – read carefully the following privacy and data protection policy (the “privacy policy”) before using the website at http://www.citinerary.net (“Citinerary”). By using the website you agree to be legally bound by the terms of this policy and the accompanying terms of use.



We are committed to respecting your online privacy and recognize the need to protect and manage any personally identifiable information (“Personal Information”) you share with us.

“Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, pen name, personal profile, a home or other physical address, an e-mail address or other contact information. You are solely responsible for Your Information, and CITINERARY acts as a passive conduit for your online distribution and publication of Your Information

The Way We Use Personal Information

Personal Information submitted to us, will be used to contact you and to authenticate your access to Website services that you are authorized to access.

All information submitted to us is restricted in our offices. Employees who need the information for safety purpose are granted access to personal information, including, but not limited to messages, meet&greets and other information.

We may transfer your Personal Information to CITINERARY third-party service providers, only to provide you with the Website services. We require from our third-party providers that such information be processed in compliance with our Privacy Policy and relevant international data protection standards and laws.

CITINERARY will not engage third parties who do not comply with our data privacy requirements.

We do not share, sell or distribute your Personal Information with unrelated third parties, except under these limited circumstances:

We will only disclose your Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to i) comply with any applicable law, regulation, legal process or governmental request, ii) enforce our Terms of Use including investigations of potential violations thereof, iii) detect, prevent, or otherwise address fraud, security or technical issues, or iv) protect against harm to the rights, property or safety of CITINERARY, the Website, its users, yourself or the public.

Cookies and Other Tracking Technologies

Some of our Website pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Website user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies, you will need to re-enter certain identifying information to gain access to certain parts of the Website.

Information Automatically Collected By Our Site

As is true of most Web sites, we gather Web server log file information automatically such as your IP address, browser type, referring/exit pages, and operating system, clickstream patterns, and dates and times that our Website is accessed.. We use this information to administer our website, understand how visitors navigate through our Site and to enhance your experience while using our Site.


We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and CITINERARY sites are constantly evolving to meet these demands. If you have any comments or questions regarding our Privacy Policy, please contact us at hello[at]citinerary.net We will address any issue to the best of our ability as soon as possible.


Providing security for the information, including the personally identifying information you submit via our Site is a priority for CITINERARY. We take appropriate security measures to protect against unauthorized access to; or unauthorized alteration, disclosure, or destruction; of your personally identifying information. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection. Sometimes we process sensitive data that requires industry standard Secure Socket Layer (SSL) encrypted browsers. Possible future payment partners will use 128-bit encryption, the most powerful available, to protect transmissions over the Internet.

Transfer of Data Abroad

If you are visiting this Web Site from a country other than the country in which our server is located (currently, The Netherlands), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Web Site and communicating electronically with us, you explicitly consent to these transfers.

Of course, the CITINERARY network is made up of a large number of international connections. By making any booking on the Site, you hereby give your express consent to the transfer of the details you have submitted during your booking to CITINERARY.

Your Consent

By using the CITINERARY website, you consent to the terms of our Privacy Policy and the accompanying Terms of Use, to the transfer of data abroad, and to CITINERARY processing Personal Information for the purposes given above. If you do not agree to all of the above, please do not use our Website. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. Your continued use of our Website following the posting of changes to these terms means you accept these changes.

Last Updated: August 15, 2012